Customer Success Associate

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Fri, May 16, 2025

Job Category: Account Management

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Customer Success Associate - Performance Management.

Key Responsibilities

Manage customer relationships to drive satisfaction, retention, and growth
Conduct annual business reviews and promote product adoption among customers
Oversee the renewal process and identify upsell opportunities within the customer base

Required Qualifications

2+ years of SaaS customer success experience in a B2B environment
2+ years of sales experience in a B2B environment
2+ years of experience using Salesforce CRM in a B2B environment
Experience in process improvement and contract management
Proficient in Microsoft Office and willing to learn new business software systems

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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