Customer Success Associate

Location: Remote

Compensation: Salary

Reviewed: Tue, Dec 16, 2025

This job expires in: 23 days

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Success Associate to join their team.

Key Responsibilities

Provide exceptional customer service across various channels including email, chat, and social media
Respond to user complaints and inquiries in a professional manner, practicing conflict resolution
Assist internal teams with ad hoc requests and fraud reviews related to user interactions

Required Qualifications

1+ years of experience in a direct Customer Support/Success role
Ability to work weeknights and weekends, covering 40 hours per week
Availability during holidays and big game days across sports

COMPLETE JOB DESCRIPTION

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