Customer Success Associate

Job Summary

A company is looking for a Customer Success Associate to support clients in developing customized glossaries and ensuring successful event delivery.

Key Responsibilities

• Solicit, prepare, and process program materials for glossary development
• Provide technical support and best practice guidance to customers
• Triage inbound support requests and assist the Sales team with data requests

Required Qualifications

• Recent graduate with interest in AI and the tech industry
• Strong understanding of databases and experience with large data sets
• Expertise in research methodologies
• Ability to work remotely and adapt to APAC hours
• High enthusiasm, initiative, and professionalism