Customer Success Associate

Job Summary

A company is looking for a Customer Success Associate (CSA), Provider.

Key Responsibilities

• Develop and execute strategic account plans to drive customer engagement and retention
• Assume ownership of customer relationships, leading meetings and delivering product training
• Support all phases of the post-sales customer lifecycle, including onboarding and renewals

Required Qualifications

• Bachelor's Degree in Business, Healthcare Management, or related field
• 3+ years of experience in a customer-facing role, preferably in healthcare, SaaS, or consulting
• Strong foundation in customer success principles and retention strategies
• Proven ability to collaborate effectively with diverse stakeholders
• Highly motivated with a desire to grow professionally