Customer Success Associate

Job Summary

A company is looking for an Associate Customer Success Manager.

Key Responsibilities

• Maintain and update Health Scorecards and account tracking for effective customer management
• Coordinate materials and schedules for customer renewals and cross-sell activities
• Support Client Onboarding and internal meetings to align account strategies and objectives

Required Qualifications

• 3-6+ years in Customer Success Operations, CS Admin, or RevOps
• Experience with high-touch enterprise account models
• Familiarity with renewal and expansion support processes
• Strong CRM and reporting skills
• High school diploma