Customer Success Associate

Job Summary

A company is looking for a Customer Success Associate - SMB.

Key Responsibilities

• Foster and manage strong, strategic, long-term client relationships
• Independently own and execute new business and upsell client implementations
• Collaborate with internal teams to resolve client inquiries and improve operational metrics

Required Qualifications

• Bachelor's degree and 2+ years of relevant professional experience
• Experience in Healthcare and Digital Health
• Proven track record of driving revenue expansion and relationship development
• Experience in field sales or account management
• Aptitude for managing complex projects and using data to drive decisions