Customer Success Associate Partner

Job Summary

A company is looking for an Associate Partner - Customer Success (Healthcare Provider).

Key Responsibilities

• Accountable for renewals, expansion, and value realization across a portfolio of enterprise healthcare customers
• Serve as the primary executive contact, leading quarterly business reviews and articulating value to senior customer stakeholders
• Own account strategy and health, ensuring alignment of delivery outcomes with customer expectations and contractual commitments

Required Qualifications

• 8-12+ years in healthcare consulting, customer success, account management, or enterprise SaaS
• Strong background in healthcare operations, payer/provider models, or clinical analytics
• Proven experience managing senior executive relationships
• Demonstrated commercial mindset with understanding of revenue and growth levers
• MBA or equivalent strategic training strongly preferred