Customer Success Coach

Job Summary

A company is looking for a Customer Success Coach to provide coaching to their CreatorU Coaching customer base.

Key Responsibilities:

• Partner with the coaching team to understand individual customer needs and expertise
• Assist with product creation and setup in SamCart and Typeset, including digital products
• Manage and participate in the coaching community space, engaging with customers as needed

Required Qualifications:

• Minimum of 3+ years of SAAS experience in customer success or service capacity
• Experience in a fast-growing and changing environment
• Ability to work across departments to foster collaboration
• Proven record of success in a goal-oriented environment
• Pragmatic approach to solving complex problems with a bias for action