Customer Success Consultant

Job Summary

A company is looking for a Customer Success Consultant to manage client relationships and support project delivery.

Key Responsibilities

• Serve as the main point of contact for clients, managing onboarding and day-to-day support
• Lead fast-paced research projects, ensuring organization and accountability for project goals
• Collaborate with internal teams to deliver high-quality outcomes and drive client satisfaction

Required Qualifications

• Educated to at least degree level or equivalent in marketing or business
• 3-5+ years of experience in account management, customer success, or market research
• Experience working with FMCG companies and brands
• Self-motivated with a strong drive to deliver value for customers
• Ability to work independently and as part of a team