Customer Success Consultant

Job Summary

A company is looking for a Customer Success Consultant (SME) - Analytics.

Key Responsibilities

• Coordinate with teams for successful adoption and deployment of analytics products
• Guide clients through onboarding, change management, and process improvement
• Provide training and support for customer escalations and internal improvement projects

Required Qualifications

• Relevant educational background in fields such as computer science or mathematics
• Strong knowledge of analytical and engineering products
• In-depth understanding of customer needs and workflows
• Experience in consultative sales and customer success roles
• Familiarity with analytical and AI solutions