Customer Success Coordinator

Job Summary

A company is looking for a Customer Success Coordinator.

Key Responsibilities:

• Supporting client success team in driving retention and upselling Tier-1 Enterprise Accounts
• Handling day-to-day account management, including survey programming, report pulling, and client communication
• Collaborating with internal teams to launch surveys, create marketing materials, and drive account expansion

Required Qualifications:

• 1-2 years experience in customer-facing roles
• Background in survey design, programming, and data analysis
• Proficiency in excel and data synthesis
• Ability to create impactful presentations with attention to detail
• Interest in consumer insights, brand strategy, and becoming a platform expert