Customer Success Coordinator

Job Summary

A company is looking for a Customer Success Coordinator 4.

Key Responsibilities

• Conduct outreach calls to schedule healthcare appointments and assist patients with pre and post-visit support
• Document interactions effectively in a CRM or EMR and maintain proper unit documentation
• Coordinate with the field team and clinical team to provide care and ensure professional communication with patients

Required Qualifications

• High school diploma or GED
• Experience in a call center or phone-based sales/support team
• Basic knowledge of standard applications (Outlook, Excel, Word, etc.)
• Fluency in the English language
• Outstanding organizational and multitasking abilities