Customer Success Coordinator

Job Summary

A company is looking for a Customer Success Coordinator (PRIME Division).

Key Responsibilities

• Cultivate strong customer relationships and ensure satisfaction through professional support
• Address customer inquiries promptly, including order confirmations, status updates, and complaints
• Collaborate with internal departments to ensure timely shipments and fulfillment of customer expectations

Required Qualifications

• Bachelor's degree in business, Business Administration, or equivalent industry-related experience
• Minimum of 2 years of experience in customer service or sales with direct public interaction
• Proficient in utilizing multiple software programs and platforms
• Results-driven and able to thrive in a fast-paced environment
• Strong interpersonal skills and ability to collaborate effectively with internal departments