Customer Success Coordinator

Job Summary

To support a growing team, the full-time Customer Success Coordinator will engage with key accounts to provide exceptional customer service, manage order processes, and foster long-term client relationships, with the option to work remotely.

Key responsibilities

• Cultivate strong customer relationships by delivering professional and responsive support
• Address customer inquiries and provide accurate quotes, inventory verification, and shipping estimates
• Collaborate with internal departments to ensure timely shipments and fulfillment of customer expectations

Required qualifications

• Bachelor's degree in business, Business Administration, or equivalent industry-related experience
• Minimum of 2 years of experience in customer service or sales with direct public interaction
• Proficient in utilizing multiple software programs and platforms with strong technical aptitude
• Results-driven with the ability to thrive in a fast-paced environment
• Exceptional attention to detail and strong analytical skills