Customer Success Coordinator
Job Summary
To support a growing startup, the part-time Customer Success Coordinator will lead onboarding calls, document participant progress, and ensure a smooth experience for new participants in a remote contract-to-hire role.
Key Responsibilities
- Lead short onboarding and qualification calls with incoming participants
- Document notes, next steps, and required follow-ups precisely
- Manage scheduling and participant progress across weekly workflows
Required Qualifications
- Friendly, clear communicator who builds trust quickly
- Highly organized with strong attention to detail
- Dependable and proactive in managing follow-ups
- Comfortable following defined processes and documenting accurately
- Availability for 30-40 hours per week
Complete Job Description
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