Customer Success Data Scientist

Job Summary

Driving long-term customer success for a portfolio of clients, the full-time remote Customer Success Data Scientist will leverage data science expertise to enhance analytical capabilities, serve as a trusted advisor, and collaborate across teams to improve customer outcomes.

Key responsibilities

• Develop and implement technical strategies that align with customer business objectives and enhance adoption of Spotfire solutions
• Build consultative relationships with customers through regular health assessments, acting as a trusted advisor to navigate challenges
• Lead innovation efforts in applied machine learning and AI, translating customer goals into technical solutions and prototypes

Required qualifications

• 3-5+ years of data science experience with software environments and programming languages such as Python, R, and SQL
• 3-5+ years of experience in advanced data analytics and delivering software applications or projects
• 3-5+ years of industry experience in sectors like Manufacturing, Energy, or Life Sciences, applying analytics to sector-specific data problems
• Bachelor's or higher degree in Computer Science, Statistics, Data Science, Engineering, or a related field
• Proficiency in English; fluency in Spanish or Portuguese is a plus