Customer Success Director

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Thu, Jun 01, 2023

Job Summary

A company in the internet and eCommerce industry is looking for a Customer Success Director.

Position Responsibilities

  • Collaborate with Sales, Marketing, and Fulfillment to ensure customer success
  • Manage the Client Services team and develop process improvements for growth
  • Own the customer lifecycle, from onboarding to retention and upsells

Required Qualifications

  • High level of SEO knowledge/experience required
  • Experience working cross-functionally and leading a team
  • Results-driven and can prioritize activities with the greatest impact
  • High degree of organization and attention to detail
  • A driven, go-getter attitude

COMPLETE JOB DESCRIPTION

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