Customer Success Director

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jun 05, 2023

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced, Senior Level, Executive Level

Education Level: Bachelors

Job Summary

A company in the Information Technology industry is seeking a Customer Success Director.

Position Responsibilities:

Draft and maintain customer success plans to monitor usage data, risks, and expansion opportunities
Assist customers in establishing a solid foundation for their DPA capability
Manage the customer onboarding process across all capabilities

Qualifications:

8+ years of customer-facing experience in technology, sales, or customer success
Ability to navigate customer organizational and political structures to identify and foster relationships with executives and stakeholders
Experience implementing and/or supporting large-scale solutions at Fortune 500 companies
Consulting background ideal
BS/BA Engineering, Computer Science and/or MBA preferred

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Job is Expired

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