Customer Success Enablement Manager

Job Summary

A company is looking for a Customer Success Enablement Manager.

Key Responsibilities

• Build and define the Customer Success Enablement strategy in alignment with business objectives
• Design and deliver comprehensive onboarding and ongoing training programs for Customer Success Managers
• Measure training outcomes and optimize the customer success content library for accessibility and relevance

Required Qualifications

• 3-5 years of experience in Revenue Enablement, Customer Success Training, or Customer Success Operations
• Experience with Learning Management Systems (LMS) and other enablement tools
• Strong program management skills for leading training initiatives
• Proven ability to build positive relationships across the organization
• Data analytics proficiency to interpret and optimize training programs