Customer Success Enablement Manager
Job Summary
Seeking a highly organized, systems-minded Customer Success Enablement Manager to work remotely in a full-time capacity, responsible for building playbooks, training, and processes that enhance the customer experience across Implementation and Customer Success teams.
Key responsibilities:
- Build and maintain Customer Success and Implementation playbooks, SOPs, templates, and best practices
- Develop onboarding and ongoing training programs for Customer Success and Implementation teams
- Create scalable processes for various customer engagement activities, including implementation and business reviews
Required qualifications:
- 3+ years of experience in Customer Success, Marketing, Enablement, Implementation, or Customer Operations
- Experience in building scalable processes, playbooks, and training programs
- Strong project management and documentation skills
- Ability to simplify complex workflows into practical tools
- Experience with Salesforce, Notion, or similar customer success and knowledge-management tools is a plus
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,185 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
