Customer Success Enablement Partner

Job Summary

A company is looking for an Enablement Partner.

Key Responsibilities

• Deliver structured onboarding and training programs for new Customer Success hires
• Develop and update training materials and ongoing content for various roles within Customer Success
• Evaluate training effectiveness and collaborate with department heads to ensure alignment with organizational goals

Required Qualifications

• Bachelor's degree in Education, Training, Business, or a related field or equivalent experience
• 2-3 years of experience in training team members in the tech industry
• Experience in a customer-facing success role is preferred but not required
• Strong understanding of adult learning principles and training methodologies
• Detail-oriented with strong organizational and project management skills