Customer Success Engineer

Job Summary

A company is looking for a Customer Success Engineer - East.

Key Responsibilities

• Design and develop automation stories connecting tools using APIs
• Work closely with customers during onboarding and expansion of platform usage
• Communicate customer needs across the organization to inform product roadmap

Required Qualifications

• 3+ years of experience in a technical, client-facing role
• Proven track record of supporting customers in software onboarding or implementation
• Experience reading API documentation and using APIs to connect tools
• A degree in computer science or experience with programming/scripting languages
• Passionate about supporting customers and automating workflows