Customer Success Engineer

Job Summary

A company is looking for a part-time Customer Success Engineer.

Key Responsibilities:

• Clean and upload client data, including customer, product, and inventory information
• Document workflows and standard operating procedures (SOPs) to support scaling efforts
• Manage a dynamic client list and track each client's status to determine necessary tasks

Required Qualifications:

• Experience with Jira or a similar work management system
• Familiarity with sending queries to API endpoints (either REST or GraphQL)
• Basic SQL skills for querying data and performing updates
• Python skills, particularly with pandas, for data cleaning and manipulation
• Ability to work independently and in a team within a fast-paced environment