Customer Success Engineer

Job Summary

A company is looking for a Customer Success Engineer to drive customer and developer success for chain builders using the Cosmos stack.

Key Responsibilities

• Ensure developers can integrate and work with products seamlessly
• Prioritize customer feedback and ensure it is reflected in product development
• Meet the day-to-day technical needs of customers to support engineering and product teams

Required Qualifications

• Ability to learn new technologies quickly and teach others effectively
• Experience coordinating across product, engineering, operations, growth, and customer support
• Comfortable receiving feedback and managing contentious situations positively
• Capability to build tools that automate repetitive tasks
• Strong technical writing skills for documentation and guides