Customer Success Engineer

Job Summary

A company is looking for a part-time Customer Success Engineer.

Key Responsibilities

• Clean and upload client data, including customer, product, and inventory information
• Document workflows and standard operating procedures (SOPs) to support scaling efforts
• Manage a dynamic client list, tracking each client's status and responding to feedback from the implementation team

Required Qualifications

• Experience with Jira or a similar work management system
• Familiarity with sending queries to API endpoints (either REST or GraphQL)
• Basic SQL skills to query data and perform updates as needed
• Python skills (pandas required) for data cleaning and manipulation
• Ability to work independently and within a team in a fast-paced environment