Customer Success Engineer

Job Summary

A company is looking for a Customer Success Engineer.

Key Responsibilities

• Provide technical support to developers integrating SDKs and services, troubleshooting issues related to audio/video quality and SDK integration
• Engage with local developer communities and organize events focused on real-time communication and AI solutions
• Act as a technical advocate for customers, providing feedback on recurring issues and feature requests

Required Qualifications

• Strong interest in Large Language Models and modern AI application development
• Solid understanding of networking fundamentals (TCP/UDP, NAT, firewall)
• Experience with at least one platform: iOS, Android, Web, or backend development
• Ability to read logs and debug SDK/API integrations
• Experience in Developer Support, Solutions Engineering, or Developer Advocacy is a plus