Customer Success Engineer

Job Summary

A company is looking for a Customer Success Engineer to support their contract management platform in the healthcare sector.

Key Responsibilities

• Interpret complex payer contracts and configure reimbursement methodologies within the platform
• Validate reimbursement calculations and troubleshoot technical issues related to data or contract configuration
• Collaborate with healthcare customers to resolve contract interpretation questions and communicate product feedback for improvements

Required Qualifications

• Bachelor's degree in Healthcare Administration, Business, Information Systems, Data Engineering, Computer Science, or a related field
• 2+ years of experience in healthcare revenue cycle, managed care contracting, or payer relations
• 5+ years of experience working with SQL
• Strong understanding of managed care contracts and healthcare revenue cycle operations
• Experience analyzing healthcare datasets and validating reimbursement logic