Customer Success Engineer

Job Summary

A company is looking for a Customer Success Engineer.

Key Responsibilities

• Lead architectural reviews and performance optimizations during customer implementations
• Serve as a trusted technical advisor for customers using the platform
• Act as the voice of the customer by providing feedback to Product and Engineering teams

Required Qualifications

• 3-5 years of experience in software or customer engineering roles
• Familiarity with API and data integration concepts, and coding languages (TypeScript, Go, Python, etc.)
• Experience deploying applications into secure customer networks
• Proven experience building or supporting security products or non-SaaS applications
• Hands-on experience with AI systems and machine learning models