Customer Success Engineer Scale

Location: Remote

Compensation: Salary

Staff Reviewed: Thu, May 16, 2024

This job expires in: 2 days

Job Category: Project Management

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Senior Level

Education Level: Bachelors

Job Summary

A company is looking for a Senior Customer Success Engineer in the United States (remote).

Key Responsibilities:

Develop and deliver content, programs, and campaigns to drive product adoption
Analyze product usage data, identify risks, and suggest solutions
Engage with customers through webinars, training demos, and 1:1 interactions

Required Qualifications:

Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
Extensive experience in a customer-facing role, preferably in Customer Success or Product Marketing
Strong understanding of software development, APIs, and web technologies
Experience with customer success tools and technologies is a plus
Experience with building, analyzing, and interpreting customer data

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