Customer Success Executive

Job Summary

A company is looking for a Customer Success Executive in Emergency Preparedness and Response.

Key Responsibilities

• Become a subject matter expert in products and services, understanding applications and use cases
• Collaborate with Market Access and Government Affairs to identify initiatives and funding sources
• Build and maintain relationships with customers and policy makers, supporting sales and driving business growth

Required Qualifications

• 5-7 years of project management experience
• Base understanding of health IT policy, including Meaningful Use and HIPAA
• Ability to relate technical concepts to non-technical audiences
• Occasional evening/weekend hours required for customer disaster response support
• Master's Degree in Public Health, Emergency Management, or related field preferred