Customer Success Executive

Job Summary

A company is looking for a North America Public Sector Customer Success Executive.

Key Responsibilities

• Develop and execute customer success plans to meet business objectives
• Identify opportunities for increased product consumption and track progress against targets
• Collaborate with internal teams to create migration roadmaps and resolve implementation blockers

Required Qualifications

• 8+ years of experience in enterprise software in roles like customer success management or technical consulting
• Experience in technical project planning and execution management
• Practical knowledge of DevOps, agile concepts, and application development tools
• Familiarity with public cloud providers and their integration with enterprise customers
• Active DoD Secret clearance required; Top Secret preferred