Customer Success Lead

Job Summary

A company is looking for a Customer Success Lead to ensure campaign excellence across live programs.

Key Responsibilities

• Ensure campaigns run smoothly and hit performance goals
• Translate client objectives into media plans and setup requirements
• Monitor pacing and performance, providing optimizations and troubleshooting as needed

Required Qualifications

• 5 to 7 years of experience in programmatic advertising
• Hands-on knowledge of major DSPs, especially Nexxen, The Trade Desk, or Viant
• Experience working directly with clients on technical and strategic issues
• Strong understanding of campaign pacing, optimization, and measurement
• Ability to troubleshoot and resolve issues in fast-paced environments