Customer Success Manager

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Fri, Jun 07, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:

Lead customer onboarding, training, and business reviews for Mid-Market clients
Identify growth opportunities and drive upselling and cross-selling within existing accounts
Act as a trusted advisor, providing guidance on product functionality and best practices

Required Qualifications:

Software CSM experience
Salesforce experience
Experience with upsells and renewals
Experience in project management and customer lifecycle management
Proven track record in driving customer success metrics like NRR and Logo Renewal

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

BBB URL BBB URL

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH

Get Started SIGN UP WITH Facebook SIGN UP WITH Google