Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Develop and maintain strong relationships with customers, acting as their primary point of contact
• Support customers during implementation and ongoing adoption of services to ensure satisfaction
• Collaborate with sales partners to review contract performance and identify growth opportunities

Required Qualifications

• Bachelor's Degree required
• 5+ years in a role directly supporting sales required
• Project management skills to drive successful implementations
• Ability to align cross-functional work groups for integrated plans
• Strong process and organization orientation