Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager (USA Remote).

Key Responsibilities

• Manage a portfolio of complex clients, focusing on contract renewals and account growth
• Build strong relationships with decision-makers to enhance client satisfaction and success
• Mentor and support team members while ensuring clients derive maximum value from solutions

Required Qualifications

• 3 plus years of related work experience
• Strong relationship-building skills
• Demonstrated curiosity and accountability in professional settings
• Ability to act as an educator and mentor within the team