Customer Success Manager

Job Summary

A company is looking for a Manager of Customer Success Consultants (Remote).

Key Responsibilities

• Manage customer acquisition, onboarding, and implementation processes
• Build and maintain strong relationships with district leaders to drive engagement and growth
• Lead team initiatives and share best practices to enhance customer success outcomes

Required Qualifications

• 3+ years of experience in customer success, account management, or educational consulting
• Strong understanding of the K-12 education landscape and instructional technology
• Proven ability to drive business outcomes while delivering outstanding customer experiences
• Proficiency with CRM systems and EdTech platforms
• Background in education or EdTech preferred