Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

• Create long-lasting satisfaction for customers throughout their lifecycle
• Establish trusted advisor relationships during onboarding and training processes
• Utilize Salesforce and internal tools to achieve optimal business outcomes for customers

Required Qualifications

• Bachelor's Degree
• Minimum of 2+ years in Customer Success, Account Management, or related experience, preferably in software
• Detailed and action-oriented with the ability to manage multiple requests
• Empathy for customer experience and a desire to ensure customer success
• Understanding or previous use of CRM or Customer Success software tools