Customer Success Manager
Job Summary
Seeking a customer-centric and motivated individual, the full-time Customer Success Manager will cultivate relationships with dental practice accounts, ensuring high customer satisfaction and recognition of ROI while working remotely.
Key Responsibilities
- Build and maintain strong relationships with assigned customers, addressing issues and ensuring a positive experience
- Educate customers on effectively leveraging Pearl's suite of tools and products to maximize value
- Collaborate with cross-functional teams to resolve customer issues and enhance the overall customer experience
Required Qualifications
- 2-3 years of customer success or solutions consulting experience
- 2+ years of experience working in or with dental practices
- Ability to read 2D dental radiography
- Intermediate computer skills, including proficiency with browsers and spreadsheets
- Demonstrated excellent customer service skills
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 44,826 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
