Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager for a remote position in the US.

Responsibilities:

• Empathize with customers and prioritize their needs
• Guide and coach customer executives, managers, and employees
• Identify customer challenges and suggest better solutions

Qualifications:

• 3+ years of experience in customer success, account management, or strategic consulting
• Self-motivated and proactive team player
• Strong interpersonal skills and experience building relationships
• Consistent track record of professional customer service in a fast-paced environment
• Diplomacy, tact, and poise under pressure