Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to drive value realization through adoption and deep business relationships.

Key Responsibilities:

• Oversee accounts, negotiate contract renewals and expansions
• Build and nurture customer relationships to maximize productivity and value
• Proactively meet with new customers for effective product training

Qualifications:

• 3+ years of experience in customer-facing roles
• Ability to retain and expand accounts for a technical B2B product
• Strong interpersonal skills and ability to collaborate with technical and business teams
• High organizational skills with the ability to manage competing customer priorities