Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager in the Sales department.

Key Responsibilities:

• Manage a book of business primarily consisting of contractors and developers
• Own customer rollout, lifecycle management, renewal, and expansion for the assigned customer base
• Build and maintain stakeholder relationships with decision makers and influencers

Required Qualifications:

• 2-3 years of experience within the early stage tech startup space
• Self-motivated and driven, with a passion for building strong customer relationships
• Experience in the construction industry (and ideally permitting) is a strong plus