Job Summary

A company is looking for a Customer Success Manager (Contract).

Key Responsibilities:

• Engage directly with customers to understand their needs, concerns, and aspirations
• Analyze patterns in customer behavior to preemptively address potential issues and propose creative solutions
• Champion the voice of the customer within the company to drive continuous improvement

Required Qualifications:

• Demonstrable sales ability with a strong track record
• Proven experience in nurturing and growing customer relationships
• Strong analytical abilities to identify trends in customer behavior
• At least five years of combined experience in sales and customer service environments
• Experience in a tech environment and a passion for creativity is a plus