Customer Success Manager

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Fri, Apr 12, 2024

This job expires in: 8 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Education Level: Masters

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:

Develop trusted advisor relationships with key stakeholders
Create customer success plans for on-boarding and adoption
Advocate for customers and promote successful product experiences

Required Qualifications:

5+ years of customer engagement in Cybersecurity/SaaS or enterprise software industry
Experience managing enterprise client portfolios
Ability to handle complex projects and conflicting requirements
Enthusiastic approach to connecting with customers and understanding their needs
University degree or equivalent experience

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