Customer Success Manager

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Jul 02, 2024
This job expires in: 10 days

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:
  • Manage the end-to-end customer experience, from onboarding to identifying new integration opportunities
  • Educate customers on platform usage and technical integration details
  • Liaise with internal teams and customers to ensure successful launches and drive platform adoption

Qualifications:
  • 5 years in customer-facing or technical roles
  • Familiarity with frontend and backend development concepts
  • Strong project management skills and organizational abilities
  • Excellent business acumen to align with customer objectives
  • Data-driven mindset to leverage insights for product improvement

COMPLETE JOB DESCRIPTION

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