Customer Success Manager
Job Summary
A company is looking for a Customer Success Manager.
Key Responsibilities:
- Manage partner schools from onboarding through renewal
- Identify growth opportunities and upsell resources to subscribed schools
- Act as a relationship manager and oversee partners' onboarding process
Required Qualifications:
- 2-3+ years experience in EdTech software sales and/or account management in K-12
- Experience managing a high volume BoB
- Experience with software implementations (K-12 is a plus)
- Experience with a CRM (Salesforce preferred) and ability to forecast and create reports
- Ability to manage projects with some complexity from end to end
COMPLETE JOB DESCRIPTION
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