Customer Success Manager

Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Jul 02, 2024
This job expires in: 15 days

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities:
  • Manage partner schools from onboarding through renewal
  • Identify growth opportunities and upsell resources to subscribed schools
  • Act as a relationship manager and oversee partners' onboarding process

Required Qualifications:
  • 2-3+ years experience in EdTech software sales and/or account management in K-12
  • Experience managing a high volume BoB
  • Experience with software implementations (K-12 is a plus)
  • Experience with a CRM (Salesforce preferred) and ability to forecast and create reports
  • Ability to manage projects with some complexity from end to end

COMPLETE JOB DESCRIPTION

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