Customer Success Manager

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Aug 06, 2024

Job Summary

A company is looking for a Customer Success Manager in the Central/Eastern Time Zone.

Key Responsibilities:
  • Build and manage customer relationships to drive service delivery expectations
  • Develop and execute customer strategic account plans
  • Lead cross-functional initiatives to improve service delivery and member outcomes

Required Qualifications:
  • Bachelor's degree in Business or Health related field
  • Minimum of 5-7 years relevant professional experience in account management or similar role in healthcare
  • Strong analytical skills with a focus on translating data into insights
  • Familiarity with process improvement concepts
  • Possess appropriate business acumen to understand and communicate complexities to customers

COMPLETE JOB DESCRIPTION

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