Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager to join their Managed Services team.

Key Responsibilities

• Act as the Voice of the Customer to align Quisitive solutions with client business needs
• Build trusted relationships within client organizations and promote Quisitive solutions to drive revenue growth
• Document business objectives and manage service escalations as necessary

Required Qualifications

• 5+ years of project, account, or customer management experience
• Level 100-200 understanding of Microsoft cloud products from a business user perspective
• Experience in the Information Technology services and/or consulting industry
• Bachelor's Degree or equivalent experience
• Ability to obtain Microsoft technical certifications within the first three months