Customer Success Manager

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Tue, Apr 22, 2025

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities
  • Manage existing and new customers to improve retention and increase product adoption
  • Lead the deployment and adoption of solutions while coordinating with various teams
  • Conduct regular sessions to assess customer needs and drive awareness of product features


Required Qualifications
  • Minimum 3 years of experience in Customer Success Management or related fields in a SaaS company
  • Familiarity with AppSec and Software Development Lifecycle Methodologies
  • Ability to understand and communicate technical concepts and manage customer relationships
  • Proficiency with Salesforce.com and Gainsight
  • Background in application security, DevOps, or software development is an advantage

COMPLETE JOB DESCRIPTION

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