Customer Success Manager

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Fri, Apr 25, 2025

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Customer Success Manager.

Key Responsibilities

Manage existing and new customers to improve retention and increase adoption of solutions
Lead the deployment and adoption of products, ensuring maximum value is realized
Conduct regular sessions to review customer health and drive awareness of product features

Required Qualifications

Minimum 3 years of experience in Customer Success Management, Technical Account Management, or Technical Support in a SaaS company
Familiarity with AppSec and Software Development Lifecycle Methodologies
Ability to understand and communicate technical architecture and integration of products
Proficiency with Salesforce.com and Gainsight
Background in application security, DevOps, or software development is advantageous

COMPLETE JOB DESCRIPTION

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Job is Expired

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