Customer Success Manager

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Apr 29, 2025

Job Summary

A company is looking for a Customer Success Manager to engage strategically with customers and drive product adoption.

Key Responsibilities
  • Develop and execute strategic account engagement plans to maximize customer value
  • Serve as a trusted advisor to customers, driving adoption and identifying growth opportunities
  • Collaborate cross-functionally to align customer objectives with the company's solutions and product roadmap
Required Qualifications
  • 5-8 years of experience in a customer success, account management, or sales role
  • Bachelor's degree
  • Strong track record of customer engagement and relationship management
  • Experience with CRM and CSP tools like Salesforce and Planhat
  • Deep understanding of SaaS systems and customer lifecycle management

COMPLETE JOB DESCRIPTION

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